Uncommon Service (Frances Frei, Anne Morriss)

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Uncommon Service Frei Frances, Morriss Anne

Offers a fresh approach for greater productivity, profitability, and competitive advantage through service. This title shows how, in a volatile economy where the old rules of strategic advantage no lo

skladom 1.99 € o obchode +420272049341 email

24.52 €

Do obchodu megaknihy.sk

Uncommon Service (Frances Frei, Anne Morriss)

Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer ...

Uncommon Service (Frances Frei, Anne Morriss)

Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the relationship. In Uncommon Service, ...

32 dni o obchode email

31.99 €

Do obchodu gorila.sk