This is Service Design Doing Stinkdorn, Marc; Edgar Hormess, Markus; Lawrence, Adam; Schneider, Jakob

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This is Service Design Doing Stinkdorn, Marc; Edgar Hormess, Markus; Lawrence, Adam; Schneider, Jakob

skladom 1.99 € o obchode +420272049341 email

34.99 €

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This Is Service Design Doing (Marc Stickdorn)

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually ...

This Is Service Design Doing (Marc Stickdorn)

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You’ll learn specific facilitation guidelines on how to run workshops, ...

35 dni o obchode email

39.70 €

Do obchodu gorila.sk